What information do we collect?

We collect information from you when you initially purchase FileGenius or request a change to your account.

At appropriate times you may be asked to enter your name, e-mail address, mailing address, phone number, and/or credit card information.

What do we use your information for?

Your information is used only for the administration of your account regarding payment and renewals, to respond quickly to your customer service and technical support needs, and to send you time-sensitive technical and service bulletins specifically about your site and services.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your credit card information will not be stored on our servers and no employees or associates of Applied Answers Inc. has access to your credit card number and/or other card specifics.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example signing up for a trial of the Tradevine product. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the Tradevine website. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer in any way your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act in all privacy concerns, regardless of your physical location. We therefore will not distribute your personal information to outside parties without your consent.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and may not pertain to information collected offline, such as your request to pay by credit card and have the payment information entered manually by an employee of Applied Answers Inc. which would necessitate the employee knowing your card number.

Your Consent

By using our site, you consent to this online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the privacy policy modification date below.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

This email address is being protected from spambots. You need JavaScript enabled to view it.


This policy was last modified on 10-10-12.

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